Find out if your device is eligible for return or exchange.

Webhave a store rep scan your equipment and get a tracking receipt.

To start the process, contact us through online chat or 800. 331. 0500.

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Webaug 28, 2024 · return the device to at&t.

Webthis topic provides information about wireless product and equipment returns, exchanges, warranty claims, and canceling at&t service.

Webvisit the at&t return policy to:

Webat&t equipment returns are accepted at fedex office print & ship center locations.

Weboct 28, 2023 · whether you are cancelling a service, upgrading your plan, or simply returning a faulty device, understanding the dos and don’ts of at&t equipment.

Webvisit the at&t return policy to:

Webat&t equipment returns are accepted at fedex office print & ship center locations.

Weboct 28, 2023 · whether you are cancelling a service, upgrading your plan, or simply returning a faulty device, understanding the dos and don’ts of at&t equipment.

Webif you change or disconnect services and have received a letter from us:

Webto return equipment to at&t, use one of the following methods:

If you don’t, you’ll be charged the balance on the device’s installment.

Don’t drop your equipment in a drop box.

View the full premier return.

Head to the closest ups store.

Search to find a drop off location near you.

They’ll pack and ship it.

For 15 days or more,.

If you don’t, you’ll be charged the balance on the device’s installment.

Don’t drop your equipment in a drop box.

View the full premier return.

Head to the closest ups store.

Search to find a drop off location near you.

They’ll pack and ship it.

For 15 days or more,.

Get refund information for a return.

Search to find a drop off location near you.

They’ll pack and ship it.

For 15 days or more,.

Get refund information for a return.

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