Webthere're 2 ways to open tickets for this:

Email us your issue or chat with an expert.

I contacted ubisoft support on facebook.

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Visit the official help site for support, rewards, troubleshooting, and more.

Webneed help with your ubisoft games?

Webmany of you are aware that there's a bug going back two months now, making it impossible to use your ubisoft rewards;

Webwhile your account is locked, you will be unable to access any ubisoft websites, games, or services.

Here is a quick tip for anyone struggling to get a reply back from ubisoft support.

Webi got it fixed.

The first one is using the dedicated account recovery option in the support section, that one makes you fill out a form without needing an.

Here is a quick tip for anyone struggling to get a reply back from ubisoft support.

Webi got it fixed.

The first one is using the dedicated account recovery option in the support section, that one makes you fill out a form without needing an.

Webi've made it clear for what i needed but they still insisted the problem is bigger than it actually is, its completely baffling how it can take one company 40 minutes to help me.

Opening a support case is easy!

Webhow to get support from ubisoft asap.

We strongly recommend changing your password and.

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Hello, i am having the same issue with not being able to connect my phone number due to it 'not respecting ubisoft security standards'.

Webif you have changed your phone number or lost access to it, you may need to contact ubisoft support for assistance in updating your account information.

They updated my email address for me and then i had to reset my internet connection and update my password again.

They just show up as locked ingame no matter what.

Webhow to get support from ubisoft asap.

We strongly recommend changing your password and.

Sign in to open a support case

Hello, i am having the same issue with not being able to connect my phone number due to it 'not respecting ubisoft security standards'.

Webif you have changed your phone number or lost access to it, you may need to contact ubisoft support for assistance in updating your account information.

They updated my email address for me and then i had to reset my internet connection and update my password again.

They just show up as locked ingame no matter what.

Webif you have changed your phone number or lost access to it, you may need to contact ubisoft support for assistance in updating your account information.

They updated my email address for me and then i had to reset my internet connection and update my password again.

They just show up as locked ingame no matter what.

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